Straight answers
Car Repair & Garage FAQs
General guidance about our Nottingham workshop, booking options and listed automotive services.
Where is Nottingham Direct Autos located?+
Our workshop is at 37 The Wells Rd, Nottingham NG3 3AP. Call or send us a WhatsApp message before travelling if you need to confirm availability for a particular repair.
How can I book a car repair?+
You can call +44 7429 293122, send a WhatsApp message, or use the Book a Repair form. Tell us your vehicle registration or model, the symptoms and your preferred date so the team can respond with the next step.
Which types of car repairs do you offer?+
The service range covers mechanical repairs, bodywork, auto electrical repairs, fluid and oil services, tyres and wheels, diagnostics, servicing and MOT support. Each job is assessed before work is agreed.
Do I need to know exactly what is wrong with my car?+
No. Describe the warning light, noise, leak, vibration or driving change you have noticed. A diagnostic or inspection can then be arranged to identify the likely cause before parts are replaced.
Can I contact the garage through WhatsApp?+
Yes. WhatsApp is one of the main contact options. You can include your vehicle details, postcode, symptoms and photographs of visible damage when relevant.
Do you serve customers outside Nottingham city centre?+
Yes. The workshop serves drivers across Nottingham and surrounding towns and villages within approximately 25 miles. The garage itself remains at the Nottingham address shown on every page.
Can you diagnose dashboard warning lights?+
Diagnostic services are available for many warning-light and performance concerns. A fault code is treated as a starting point; further checks may be needed to confirm the failed component or system.
Do you provide quotes before beginning repairs?+
Contact the garage with your vehicle details and the work required. Some jobs can be estimated from clear information, while others need an inspection or diagnosis before an accurate repair plan can be discussed.
What are your Saturday opening hours?+
The stated Saturday opening hours are 9:00 AM to 3:00 PM. The garage is closed on Sunday and open 9:00 AM to 6:00 PM from Monday to Friday.
Is every service completed while I wait?+
Repair time depends on diagnosis, parts availability and the amount of work required. Contact the team before visiting so the vehicle and likely timescale can be discussed.
Can fault codes identify the exact failed part?+
Not always. A code identifies the system or condition recorded by the vehicle. Live data, circuit checks, mechanical tests or inspection may be needed before a component is condemned.
Can I supply my own parts?+
Contact the garage before purchasing or bringing parts. Compatibility, quality, warranty responsibility and the condition of connected components need to be considered for each job.
Do you repair accident damage?+
Car accident repair, dent repair, scratch repair, bumper work, panel repair and paint repair are included in the published service range. The vehicle may need assessment to establish the full scope.
Can you look at a car that will not start?+
Battery, starter, alternator, ignition, fuel and diagnostic services are listed. Describe whether the engine cranks, any clicking, warning lights and recent work when contacting the garage.
Do you repair tyres or only replace them?+
Tyre fitting, replacement and puncture assessment are listed. A puncture can only be repaired when its position, size and the overall tyre condition meet safe repair criteria.
Is a regas always the answer when air conditioning stops cooling?+
No. Low refrigerant may be involved, but leaks, compressor faults, sensors, controls or airflow issues can also reduce cooling. A system that loses cooling soon after a regas needs diagnosis.
Are location-page distances driving distances?+
No. They are approximate straight-line radius estimates used to validate the 25-mile service area. Actual road distance and travel time vary.
Does the garage guarantee same-day repairs?+
No same-day promise is published. Timing depends on diagnosis, workload, repair complexity and parts availability. Contact the team for current availability.
